Returns & Exchanges
At Tommaso Cycling, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unused products. If your new cycling gear doesn't fit perfectly or meet your expectations, our streamlined return process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our warehouse.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing